Updated Procedures and Protocols as of December 27, 2021
As we continue in our attempt to keep all of our clients and staff safe, we are adjusting some procedures and protocols in light of the rise in COVID cases.
Please read below to know what to expect while going forward with your veterinary care appointments.
1) Masks are required to be worn correctly (covering your mouth and nose) for everyone per Howard County mandate.
2) We will be going back to allowing one adult in the building per appointment. No children please. Curbside appointments are available if you wish.
3) Receptionists will be asking if you have tested positive or had any symptoms in the last 10 days. This will be done when scheduling appointments, reminder calls, and when checking in- if anything changes between scheduling your appointment and coming in, please notify us so that we may best serve you and follow our safety protocols.
-If you are positive: if it is a non urgent visit (vaccine, wellness, non urgent matter) we ask that you reschedule for 10 days out. If it is an urgent problem that really does need to be seen- we ask that you have a non positive and non-quarantined family member/friend bring the pet. If this is not possible, we ask that you remain curbside for the appointment and call with payment. We ask this so that we can provide the needed care to our patients with the least amount of exposure possible.
4) Know we may have days when we are short staffed due to staff being ill and requiring testing before returning to work. Please be patient as we work to continue helping you regardless.
We greatly appreciate the support and understanding we have received thus far. We will continue to do our best to serve you and keep everyone as safe as we can. Thank you again and we look forward to a great 2022!
REMINDER FOR FOOD AND PRESCRIPTION REFILLS:
We are busier than usual, please allow for extra time for filling medication and food refills. Also, if you want a refill without leaving your house, check out our online pharmacy! Delivery right to your door (many prescription diet prices beat those of chewy)! https://triadvet.vetsfirstchoice.com/
3900 Ten Oaks Road
Glenelg, Maryland 21737
Office (443) 535-9257
Fax (443) 535-9259
Accepted Payment Methods:
Cash and check are also accepted.
We do not accept care credit.
Need a prescription refill?
Give us a call (443) 535-9257 or go check out the online store! We require 24 hours for prescription refills in the hospital. You will be called once your prescription is ready for pick up.